Keep · Built for small service businesses
Know which customers are waiting on you — before they wonder if you forgot.
A question goes unanswered. A callback slips. A customer stops hearing from you — and starts wondering if you care. Keep gives every active request a home and shows you who needs a response.
Free during the pilot. Onboarding is open now — pilot spots are limited.
Rivera — water heater repair
Johnson — HVAC maintenance
Patel — gutter repair
Small business communication is personal. That's also where it breaks down.
You're texting customers from your phone, calling back between jobs, tracking it all in your head. It works — until a text gets buried, a callback slips, or a customer you meant to follow up with stops hearing from you.
Keep doesn't change how you communicate. It makes sure nothing gets lost.
Keep is not a CRM.
CRMs try to run your whole business. Keep does one thing well: it shows you which active requests need a response — without replacing your tools or changing how you work.
- No pipelines
- No stages
- No heavy setup
- Just clear visibility into your active requests
Customers can start a request — and it all lands in one place.
When a request comes in — through text, email, social media, or anywhere else — you enter it into Keep. Keep creates a simple request page for that customer: a place to ask questions, share updates, and stay informed. Every active request lives in one place, no matter how it started.
- No more scattered inbound messages
- No more missed requests
- No more “Did we ever reply to that?”
- Every active request tracked in Keep
One place to see every active request — and who's waiting on you.
Needs attention
When a customer asks a question, requests an update, or waits too long for a first response, the request rises to the top.
Active requests
Everything else stays visible and current — without nagging you.
Customer page
Each request has a simple customer page — no login required.
A factual record
Every update, question, and status change is recorded as it happens.
How Keep works
Start a request
You or your customer starts a request in Keep. Takes 30 seconds.
Share the page
Send your customer their no-login request page — by text, email, or however you already reach them.
Post updates. Customer replies.
You post updates through Keep. Your customer views them on their page and can respond — no login needed.
Keep surfaces what needs you
When a customer asks a question, requests an update, or waits too long for a response, the request moves to Needs attention.
Before Keep
You scroll through texts, voicemails, and email threads guessing who's waiting on you.
With Keep
Requests that need a response rise to the top. Nothing waits on memory.
Help shape Keep before public release.
Free during the pilot. No setup required.